DevOPS Engineer

Job Title:

DevOPS Engineer

About Skyhigh Security:

Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry.  Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. 

Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company. 

Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self. 

We are on these too! Follow us on LinkedIn and Twitter@SkyhighSecurity.

Role Overview:

Skyhigh Security is looking for you, a DevOps Engineer with an appetite for learning innovative technologies. In this role, you will drive customer satisfaction by independently solving a diverse set of challenges with security-centric solutions. You will provide a differentiated service experience for our enterprise customers, delivering relevant outcomes through integrated solutions and support.

In this role, you can expect to: 

• Support and coordinate the ongoing operational activities (compliance, patching, deployment, monitoring, reporting) for our private and public cloud hosted solutions. 

• Own end-to-end availability and performance of infrastructure platform and build automation to prevent problem recurrence.

• Manage on-call rotations across continents, using a follow-the-sun model.

• Design, write and deliver software to improve the availability, scalability, latency, and efficiency of systems.

• Focuses on optimizing existing systems, building infrastructure, and eliminating work through automation.

• Debug system level problems in a multi-vendor, multi-protocol network environment with high-level technical expertise on complex issues.

• Resolve all technical issues, clearly documenting the analysis and customer communication and action items within the RCA post engagement.

• Collaborate across multiple global engineering teams.

To Fly High in this role, you have:

• Bachelor’s degree in computer science or information technology with 5+ years of DevOps experience in a large enterprise organization. Proven experience in leading global teams

• Excellent communication skills and a sense of ownership, with a systematic problem-solving approach

• Solid experience designing, analyzing, and troubleshooting large-scale distributed systems.

• Proficient knowledge of TCP/IP, HTTPs, SSO-SAML/OICD and SaaS understanding 

• Solid experience with Infrastructure as a code – CloudFormation,  Terraform

• Proficient experience supporting large scale cloud environments, including multi-site Kubernetes deployments and working with container technologies, deployment and orchestration (Docker, Kubernetes, Helm)

• Prior experience deploying and managing EKS clusters using CloudFormation

• Proficient experience with Access Control Policy / RBAC

• Proficient experience in Python / Go (Golang) / C++ / Java

• Solid experience with Bash or Shell Scripting 

• Good understanding of Linux/Unix

• Solid experience with cloud vendors like AWS, OCI, Azure, private cloud etc.

• Skilled in CI/CD pipeline creation and deployment of infrastructure as code in AWS using Cloud Formation, Terraform, knowledge about GitOps / GitOps tooling (e.g ArgoCD)

• Proficient experience in SaltStack/Ansible/Chef/puppet 

• Solid experience with Source Code Management tools (GitHub, Gitlab, SVN) and an understanding of branching and integration processes.

• Solid experience in Monitoring – SLI/SLO/SLA

• Must be a US Citizen

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans

• Medical, Dental and Vision Coverage

• Paid Time Off

• Paid Parental Leave

• Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Our Commitment to You :

At Skyhigh Security, we are committed to creating a safe and trustworthy experience for our customers, employees, and candidates. Please be aware that fraudulent recruiting activity can occur through fake job postings or impersonated communications.

Skyhigh Security conducts interviews through professional channels only and does not use text messages, instant messaging, or group chats for interviews. We will never request sensitive personal information—such as your date of birth, Social Security number, or national ID number—during the interview process.

Skyhigh Security also does not require candidates to pay fees, purchase products or services, or process payments of any kind as part of the recruiting or hiring process. And Skyhigh Security will never keep any original work authorization documents that we may be required to review during the hiring process.