Technical Customer Success Manager – TCP/IP | OSI Model | 4-6 y
As a Technical Customer Success Manager who owns the relationship with key customers, you will be their technical point of contact and manage the day to day engagement. Your technical expertise and customer-centric approach will drive operational success, best-practice adoption, and long-term customer satisfaction. Through this developed trusted advisor relationship, you will guide customers in their journey with our products so that they can maximize the value of our solutions, helping them to operationalize their security solutions post deployment, and assist them with continuous optimization.
Senior Software Engineer
Exposure to developing Web-based applications with relevant years of experience. Build solutions to secure data in SAAS applications. Understands AWS services and expertise in deploying and debugging cloud-based applications using AWS. Work with product manager to analyze the requirements, create standardized solutions across partners.
Work with Architect to create end-to-end cloud solution, ensuring high scalability, availability, performance, and cost optimization. Estimate, prioritizing and planning project deliveries.Troubleshoot customer issues and work with appropriate development, product teams on issue resolution on end-to-end basis. Passion to work with demanding customers Document, user stories/use cases, functional specification, and design
Enterprise Account Manager
The Enterprise Account Manager will be responsible for driving net new sales and incremental bookings of existing accounts for a complex suite of Skyhigh Security products, solutions, and services within the assigned territory. The role requires in-depth knowledge of security technologies, competitors, and the ability to generate value by delivering successful solutions to customers. The Account Manager is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions that lead to new bookings.
Vice President, Global Sales Engineering
Reporting to the Chief Revenue Officer, the Vice President, Global Sales Engineering will focus on strategically and tactically leading the Sales Engineering organization in direct alignment with Skyhigh Security’s Go-To-Market strategy, while providing market and customer intelligence to our Products organization, and driving technical excellence, solution outcomes, and enablement to our customers and Channel partners.
Technical Customer Success Manager (French & English Language)
As a bilingual French/English speaking Technical Customer Success Manager, who owns the relationship with key customers, you will be their technical point of contact and manage the day to day engagement. Your technical expertise and customer-centric approach will drive operational success, best-practice adoption, and long-term customer satisfaction. Through this developed trusted advisor relationship, you will guide customers in their journey with our products so that they can maximize the value of our solutions, helping them to operationalize their security solutions post deployment, and assist them with continuous optimization.
Technical Customer Success Manager (German & English Language)
As a bilingual German/English speaking Technical Customer Success Manager who owns the relationship with key customers, you will be their technical point of contact and manage the day to day engagement. Your technical expertise and customer-centric approach will drive operational success, best-practice adoption, and long-term customer satisfaction. Through this developed trusted advisor relationship, you will guide customers in their journey with our products so that they can maximize the value of our solutions, helping them to operationalize their security solutions post deployment, and assist them with continuous optimization.