Technical Customer Success Manager (German & English Language)
As a bilingual German/English speaking Technical Customer Success Manager who owns the relationship with key customers, you will be their technical point of contact and manage the day to day engagement. Your technical expertise and customer-centric approach will drive operational success, best-practice adoption, and long-term customer satisfaction. Through this developed trusted advisor relationship, you will guide customers in their journey with our products so that they can maximize the value of our solutions, helping them to operationalize their security solutions post deployment, and assist them with continuous optimization.
Solution Architect
We are looking for a highly skilled and customer-facing Solution Architect to join our EMEA Field Engineering team, based in the United Kingdom. This is a senior, dual-track role that blends deep technical expertise with strategic field enablement. You will operate at the intersection of Product, Engineering, and our Sales Engineering (SE) community — bridging the gap between cutting-edge innovation and real-world customer needs across Europe, the Middle East, and Africa.